Making a home safer and more accessible is one of the most important investments a family can make. Whether it’s installing grab bars, adding a wheelchair ramp, remodeling a bathroom, or installing a stair lift, these improvements help people remain independent and safe in the place they call home.

Recently, Access Elevator, Inc. CEO Frank Wasilewski joined David Hochberg on WGN Radio‘s Home Sweet Home Chicago to discuss two important topics affecting homeowners today: accessibility funding scams and how the Department of Veterans Affairs (VA) helps eligible veterans receive home accessibility modifications.
Beware of Accessibility Funding Scams
One of the biggest concerns Frank discussed is a growing number of companies using misleading sales tactics when selling home accessibility products and remodeling services.
In many cases, homeowners are told that all they need to do is sign a contract because the state, federal government, or another funding agency will reimburse the project after it is completed. Unfortunately, that is not how legitimate funding programs work.
Many families later discover they have unknowingly signed long-term financing agreements, sometimes lasting 10 to 20 years, for projects costing tens of thousands of dollars. They are left responsible for the loan because the promised reimbursement was never guaranteed.
The most important thing homeowners should remember is simple:
Legitimate grant and funding programs require pre-authorization before work begins.
If someone tells you to sign first and worry about funding later, that should immediately raise a red flag.
Ask Questions Before Signing
Before agreeing to any home accessibility project, homeowners should take the time to understand exactly what they are signing.
A reputable contractor should clearly explain:
- The total project cost
- Financing terms
- Whether funding has actually been approved
- Who is responsible for payment
- What documentation is provided in writing
Never rely solely on verbal promises. If something is not included in the written agreement, it may be difficult to prove later.
Unfortunately, Access Elevator, Inc. has encountered numerous situations where families believed funding had already been secured, only to learn they were personally responsible for the entire project.
How VA Home Accessibility Benefits Really Work
During the interview, Frank also explained how the Veterans Affairs (VA) home accessibility process works.
Many veterans qualify for home modifications that improve safety and independence, including:
- Stair lifts
- Wheelchair ramps
- Grab bars
- Accessible bathrooms
- Vertical platform lifts
- Other accessibility equipment
However, the process always begins with the veteran’s healthcare team.
A VA doctor evaluates the veteran’s medical needs and determines whether home accessibility modifications are appropriate. Depending on the situation, additional evaluations such as physical therapy may also be involved.
Once the need is established, the VA works with qualified contractors to assess the home and provide recommendations that best meet the veteran’s needs.
This process is designed to ensure the recommended accessibility solutions directly benefit the veteran and improve their quality of life.
Choosing the Right Accessibility Partner
Selecting an experienced accessibility contractor is just as important as choosing the right equipment.
Look for a company that:
- Provides honest, transparent recommendations
- Clearly explains funding and financing options
- Has experience working with government agencies and veterans
- Offers professional installation and ongoing service
- Takes time to understand your unique accessibility needs
Home accessibility solutions should provide peace of mind—not financial uncertainty.
We’re Here to Help
At Access Elevator, Inc., we believe every homeowner deserves honest guidance and professional service. Whether you’re exploring accessibility options for yourself, helping a loved one age in place, or learning about VA home modification programs, our team is here to answer your questions and help you make informed decisions.
If you’re considering a stair lift, wheelchair ramp, residential elevator, accessible bathroom, grab bars, or another accessibility solution, contact Access Elevator, Inc. for a free accessibility evaluation.
Together, we can help remove barriers and advance independence.
Contact Access Elevator, Inc. today to schedule your free accessibility evaluation.

