Access Elevator, Inc. CEO Frank Wasilewski recently joined Lisa Dent on WGN Radio to discuss a touching story from Katherine, an 86-year-old Access customer whose new bathroom grab bars made a meaningful difference in her life.
Katherine originally shared her experience during a call to WGN Radio. She explained that Access installed grab bars in both of her bathrooms and praised the team for the care and professionalism they showed throughout the process.
“I never thought grab bars would change my life, but they have,” Katherine shared.
Her story is a powerful reminder that a seemingly small home modification can significantly improve someone’s safety, confidence, and independence.
No Accessibility Project Is Too Small
During the interview, Lisa Dent noted that some contractors may consider installing grab bars too small of a project. Unfortunately, Katherine had experienced that firsthand. Several contractors reportedly told her the job was not worth their time.
Access approaches accessibility differently.
“When you’re talking accessibility, sometimes it is the smallest thing that has the largest impact,” Frank explained. “You’re helping somebody. That’s why we do it.”
A professionally installed grab bar can provide dependable support when entering a shower, using the toilet, moving through a bathroom, or recovering from an injury or surgery. For older adults and people with limited mobility, that added support can help reduce the risk of a fall while making everyday routines feel safer.
Recognizing an Access Team Member
Katherine also had wonderful things to say about Gil, the Access team member who installed her grab bars. She described him warmly and praised the care he took while working in her home.
Frank shared that Gil takes tremendous pride in his work and consistently receives positive feedback from Access customers.
“Gil is amazing,” Frank said. “He loves what he does and takes a lot of pride in it.”
Experiences like Katherine’s reflect the compassion, professionalism, and attention to detail that the Access team strives to bring to every project.
Measuring Success by the People We Help
Access offers many accessibility solutions, including stair lifts, wheelchair ramps, bathroom safety products, accessible showers, patient lifts, platform lifts, and home elevators. However, the company’s mission extends beyond the products it installs.
During his conversation with Lisa, Frank explained that Access does not measure success only through sales or profit margins. The company measures success by how many people it can help each month.
Customer calls, emails, and reviews remind the Access team why their work matters. Whether a project involves installing a single grab bar or completing a larger home accessibility modification, the goal remains the same – helping people live more safely and independently.
Make Your Bathroom Safer
Bathrooms can present several challenges for older adults and people with limited mobility. Wet floors, slippery surfaces, narrow spaces, and the need to sit, stand, or step over a bathtub wall can increase the risk of a fall.
Strategically placed grab bars can provide support in areas where it is needed most. Because every bathroom and every person’s needs are different, professional evaluation and installation are important. The Access team can help determine the appropriate placement and make sure each grab bar is securely installed.
Katherine’s story shows that improving accessibility does not always require a major renovation. Sometimes, one thoughtful modification can provide greater peace of mind and make a lasting difference.
Access Elevator, Inc. proudly provides accessibility solutions throughout Illinois, Indiana, and Wisconsin. To learn more about bathroom grab bars or request a free evaluation, visit www.allaboutaccess.com.